Comments on: Jason Fried and Tony Hsieh at the Business Innovation Factory Conference

By: Richard

Richard — Tue, 31 Mar 2009 18:39:02 +0000

Thanks Jeff, links fixed.

By: jeff drury

jeff drury — Tue, 31 Mar 2009 16:58:05 +0000

Thanks for letting people know about the Jason Fried and Tony Hsieh videos. We’re undergoing a public redesign right now. The links to these videos have changed.

Jason Fried
http://www.businessinnovationfactory.com/iss/video/bif4-jason-fried

Tony Hsieh
http://www.businessinnovationfactory.com/iss/video/bif4-tony-hsieh

Also, you can now embed and share these videos.

Cheers, Jeff

By: Video Presentations by Jason Fried and Tony Hsieh | Big Winner

Video Presentations by Jason Fried and Tony Hsieh | Big Winner — Wed, 04 Feb 2009 22:04:13 +0000

[...] Link: Jason Fried and Tony Hsieh at the Business Innovation Factory Conference [...]

By: edward

edward — Wed, 03 Dec 2008 13:57:24 +0000

just email him and you will get it the next morning on your door step first thing truly amazing.

By: Richard

Richard — Tue, 02 Dec 2008 15:59:55 +0000

Edward: Fantastic, great to know the book is as good as his presentation. I have it on my list, the next time I need shoes I'm getting them at zappos.com.

By: edward

edward — Tue, 02 Dec 2008 15:34:37 +0000

Richard the book is great I have to say this company is realy good and I think they have it all together some of the quotes in this book you would think that people are talking about there best friend or a family member but they are talking about a company.

By: Richard

Richard — Mon, 24 Nov 2008 22:53:26 +0000

Edward, please let me know what you think of what Tony sends you.

By: edward

edward — Mon, 24 Nov 2008 15:47:49 +0000

yes it is so basic yet so innovative really there is something there for other companies to learn and I emailed tony and he is sending me the book he discuss in his video also I think the part that was interesting in his video is when he says maybe on day there will be a zapos airline, we all know they need help with customer service.

By: Richard

Richard — Mon, 24 Nov 2008 15:25:11 +0000

Edward: glad you watched them. I think they’re both remarkable in similar and yet different ways.

Lesson 1: Teach and if you do it well people will support you.

Lesson 2: Treat customers the way you’d love to be treated and you’ll create lifelong customers, not just single sale customers.

All presented with stories and examples that make the lessons easy to understand.

By: edward

edward — Mon, 24 Nov 2008 14:32:42 +0000

wow, i Just watched these 2 videos and it is just amazing and so different then how most of america run there business and they have it right it is a shift in how things should be done and hopefully other companies will fallow suite.

thanks for sharing